How to Instruct
Sending a Formal Letter of Instruction
Formal instructions should be sent to admin@nmrs-medical.co.uk.
Please do not send confidential medical records through the public website contact form. On receipt of an enquiry, secure instructions for document transfer will be provided.
Instruction Checklist
Your Letter of Instruction Should Ideally Include
- The specific capacity question or legal issue
- The relevant legal framework or statutory test
- Client's full name, date of birth and address
- GP details
- Current diagnosis and medical background
- Current medication list
- Relevant medical records
- Care-home or social care records, where applicable
- Family tree or list of relevant parties
- Details of any dispute, vulnerability, undue influence, coercion or safeguarding concern
- Draft Will, current Will, or summary of proposed changes, where relevant
- Draft LPA forms and details of proposed attorneys, where relevant
- COP3 documentation, where relevant
- Court deadlines or hearing dates
- Preferred assessment location
- Contact details for arranging the assessment
What Happens Next
From Instruction to Report
Instruction Received
We review the Letter of Instruction for scope and conflicts of interest.
Fee Confirmed
A fixed fee or estimate is provided before the assessment is arranged.
Assessment Arranged
Domiciliary, care-home, or another suitable location, subject to access and availability.
Report Delivered
Within 10–14 business days of formal instruction, subject to timely receipt of records and access.
Ready to Send an Instruction?
Email admin@nmrs-medical.co.uk, or use our contact page for a general enquiry.